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  • Writer's pictureAnant Mishra

How to Create a Mobile Friendly Website for Better User Engagement


In this day and age digital interactions form an integral part of our daily lives, and this has increasingly driven the importance of having mobile friendly websites and content. Smart-phones and tablets are now in the hands of a huge portion of the population and has revolutionized the way in which we access and engage with information. As we dive deeper into this topic, we will be exploring factors such as the immense surge in mobile device use for online interactions and browsing, and we will attempt to understand the reasons why adapting websites for mobile screens is no longer an option, but a necessity.

Mobile-Friendly Website Design

The Mobile Revolution: Redefining Online Accessibility

Mobile devices are now easily available and in the hands of a wide range of individuals across multiple market segments. This has ushered in a new era of connectivity and convenience, and more and more people are using their smartphones for online browsing. Whether it is for shopping, searching for information, managing tasks or assessing social media, mobile devices are go-to options to stay connected on the go.

User Engagement and Smartphone Use

User engagement is the the heart of any successful online presence and this is where mobile-friendliness can play a huge part. Imagine coming across a really interesting social media post or search result while scrolling on your smartphone. The post makes you want to know more so so you click on the link, only to find a website thats unresponsive, with content to small to read and the buttons are frustratingly hard to tap. Tht experiance is going to result in you immediately loosing interest i the page and the product and exiting the link. For the company in question this means high bounce rates and lost opportunities both in increasing sales and in revenue generation.

The Impact Of Mobile Friendly Design On Engagement

The mobile-friendliness of a website has a significant influence on the user engagement levels. Optimizing the website for mobiles and hand held devices allows it to be accessible across various screen sizes and ensures a smooth and simple browsing experience. Furthermore, having fast loading times for the pages and content that is more tailored for mobile consumption can all add to your ability to capture and retain the attention of your audience.

Key Elements Of A Mobile-Friendly Website:

Responsive Design

Incoporating responsive design simply means to create websites that can adapt to various screen sizes, offering a uniform yet optimal user experience across devices. It is a design philosophy that recognizes that consumers can connect with your website and content using a wide range of devices and it is important that your websites layout, content and interactions remain consistent and usable across all these devices.

Fast Loading Speed

Today’s digital environment is fast-paced and characterised by an overwhelming range of choices, ever decreasing attention spans and a need for instant gratification. In these circumstances, the loading and response speed of your website becomes very significant. Mobile users require quick and easy access to information, seamless interaction and minimal wait times. If a webpage faile to meet these requirements it can lead to frustrations, high bounce rates and lost opportunities.

Simple and Intuitive Navigation

Navigating a website on a smaller screen such as a smartphone or tablet is quiet a bit more challenging that using the larger screen on a laptop or computer. The limited screen real-estate, touch based interactions and various orientations can all contribute to an overall frustrating user experience. In order to address these challenges, website designers would need to adopt methods to make the navigation more responsive and user-friendly even on various screen sizes.


When it comes to mobile devices, the screens are relatively compact and interactions become more touch based. In such situations, legible text content becomes a cornerstone to the entire user-experiance. The ability for a visitor to clearly read the content on a mobile screen has a direct impact on the level of user engagement, user satisfaction and the overall success of the website or app.

Important elements, for example your Call To Action (CTAs) rely greatly on the readability of your text to convey their purpose to the customer by informing them on what action to take next. Moreover, the readability of your text also has a direct impact on the professionalism and appeal of your brand, poorly designed and presented content can alienate your users and discourage them from engaging with your product or service further.

Touch Friendly Elements

The main concern when it comes to touch-friendly elements on mobile devices is the change in the method of interaction. While mouse or trackpads are used to interact with the website on a laptop or computer, a mobile device will use more touch interaction. While both these methods aim to help interact with and navigate the website, it is important to note the differences that arise in content, physical actions involved and in precision. Understanding the differences between mouse and touch interactions is important to be able to deliver user centric interactions across a range of devices. Designing touch friendly interfaces would involve optimizing button sizes, ensuring adequate spacing, using gestures and improving tactile responses. By developing interfaces that adapt to both touch and mouse based interactions, you can empower users to navigate and interact with your website in a more engaging manner.

Steps To Create A Mobile Friendly Website

Step 1: Choose a Mobile-Friendly Platform

There are various website building and content management systems (CMS) tools available that prioritize mobile responsiveness as a core feature. Examples include Wordpress, WIX, Squarespace etc.

Step 2: Select a Responsive Theme or Template

Choose themes or templates designed keeping mobile responsiveness in mind, this would help ensure that your website procides a seamless and user-friendly experience across multiple devices. It is important here to pay close attention to the readability of the text and the usability of the interactive elements (buttons, links etc) on the mobile version. It is also important to verify that the theme or template is compatible across a wide range of devices including smartphones, tablets and even laptops.

Step 3: Optimize Images and Media

Image-optimization is an important factor in website development, especially for mobile devices. Choosing the right image format, compressing or resizing the file can have a huge impact on reducing load times and keeping users engaged on the platform.

Step 4: Implement Responsive Cascading Style Sheets (CSS)

CSS is a fundamental technology used in website design and it is used to controls the visual presentation and layout of the web pages. It is used by web-designers separate the content of the website from its visual design, making it easier to maintain and update the website content withough altering the overall design.

Step 5: Test Across Different Devices

Cross device testing is a necessary step in ensuring consistent, user-centric experiences are being delivered across various devices. Using a combination of online tools, real devices and automation, you can check and ensure the performance and consistency of your webpage across various devices types and screen sizes. This is important to ensure the consumers have a consistent and user-centric experience irrespective of the type of device they use to interact with your content or webpage.

Best Practices To Encourage Mobile-Friendly Experiances.

Streamline Content

Given that mobile-users tend to be on the go and have shorter attention spans, it becomes a necessity to develop more engaging and memorable content. It is important to hook the attention of your visitors from the start by highlighting the value or benefits in it for them. Using interesting headings, attention grabbing visuals and clear CTAs will help make their experience on the webpage even more immersive and positive. Some suggestions to streamline content include;

  • Use powerful introductions and openings to hook the attention of your visitors.

  • Use clear and informative headings and subheadings.

  • Keep paragraphs short and focused

  • Use more bullet points, lists and similar layouts to help breakdown and present information in a simple manner

  • Use visual content such as images, infographics and videos to present information in an appealing manner.

  • Highlight key takeaways you want your visitors to remember.

  • Avoid complex language and overusing jargons.

  • Encourage action with clear CTAs

  • Use whitespace to increase readability and reduce clutter

  • Ensure you have incorporated mobile friendly formatting and test and adapt to feedback regularly.

Use Mobile-Friendly Features

Mobile devices and smartphones have revolutionized the way in which people interact with digital content. In order to offer a seamless and user-friendly experience for mobile users, it is important to integrate mobile-specific features, for example click to call buttons or location based services.

Click to call buttons allow users to connect with the business with a single tap and is a recommended tool for companies that want to encourage users to connect directly for service requirements or customer support. Location-based services are also used more and more in the digital marketplace today and use GPS to provide information, offers and services relevant to the users physical location. This in turn improves the personalised experience offered, promotes local SEO optimization and geo-marketing.

Optimize Forms for Mobile

Mobile forms are an important tool used in various online interactions, from signing up on a platform to submitting feedback. Creating mobile forms that require minimal inputs is a strategic move that enhances the user experiance, boosts engagement and reduces user frustration. It is recommended to use tools such as auto-correct, input masks and user centric design to create forms which users can complete quickly and with ease.

Some tips to create effective and user-centric forms include;

  • Keep it minimal and use only the required felds that are most essential.

  • Incorporate auto-correct and input masks that will help reduce typing errors and improve user efficiency.

  • Organise the forms in a simple and easy to answer manner.

  • Use clear labels to offer content or guidance to users.

  • Incorporate placeholder text to provide examples or formatting hints if required.

  • Use responsive design that adapts to varying screen sizes and input methods.

  • Incorporate smart defaults and dropdown menus that can help save time and minimize errors.

  • Use real-time feedback to reduce errors and validate the inputs.

  • Incorporate touch friendly inputs with large buttons and adequate spacing

  • Test and optimize regularly


Given the ever increasing use of smart phones and mobile technology in daily life, it is clear that building mobile friendly websites is no longer an option but a necessity. It is also clear that a mobile-friendly website isnt simply about being able to adapt to a smaller screen size, it includes providing an engaging user experience and driving engagement by maintaining the quality and consistency of the website experience across multiple devices and platforms. Mobile-friendly design at its core is responsive design that allows the webpage to adapt seamlessly to different devices, screen sizes and orientations. Responsive design involves improving load times, having visually captivating and aligned content, accessibility and good touch responsivensee. Intuitive navigation, clear Call To Action and streamlined layouts further drive the users ability to connect with the content across multiple platforms. Crafting a user-friendly mobile experience is a commitment towards putting your users first and allowing your brand to resonate with the autiance in a more long lasting manner. By aligning design, performance and functionality, you can encourage improved user engagement with your brand and products irrespective of the device used and drive long term engagement and success.

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